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PSRS/PEERS News

PSRS/PEERS Processes Detect Fraudulent Activity; Members Notified

As previously reported, on July 17, 2017, the Public School and Education Employee Retirement Systems of Missouri (PSRS/PEERS) became aware that PSRS/PEERS Web Member Services accounts were fraudulently created in an attempt to redirect members' retirement benefits.

PSRS/PEERS was not the source of the stolen information. Based on the distribution of those affected, we believe a St. Louis area entity providing services for the education community recently experienced an information security breach. However, the stolen information was used in an attempt to access the Web Member Services section of our website in an effort to make fraudulent account changes, which was immediately detected by PSRS/PEERS. 

Based on information discerned by retirement systems’ technical and member services staff, the population whose data was stolen also included individuals who are not PSRS/PEERS members. The data was also used to change some affected individuals' mailing addresses with the U.S. Postal Service. 

"These criminals used the stolen data in an attempt to steal retirement benefits from our members," said PSRS/PEERS Executive Director Steve Yoakum. "Our people and processes detected this attempt to access our members’ benefits and prevented any financial impact."   

Approximately 720 members, a very small number of PSRS/PEERS' nearly 260,000 members, were impacted. All were contacted immediately by PSRS/PEERS by phone and by mail, as were authorities in the St. Louis area, the FBI and U.S. Postal Service inspectors, all of whom are currently investigating the incident.

"We place great value on the security of our members' personal and financial information, and we are pleased and proud that the technology protocols and the processes we have in place to protect them worked so well," Yoakum said. "We have advised all impacted members to contact all their financial institutions to determine if any of those accounts may have been compromised, and we provided them information so they can have fraud alerts placed on their credit files."

While our security procedures were highly effective, PSRS/PEERS has proactively added another layer of security for Web Member Services, to help ensure any future attempts to fraudulently access member information are prevented.

PSRS/PEERS Processes Detect Fraudulent Activity; Members Notified

As previously reported, on July 17, 2017, the Public School and Education Employee Retirement Systems of Missouri (PSRS/PEERS) became aware that PSRS/PEERS Web Member Services accounts were fraudulently created in an attempt to redirect members' retirement benefits.

PSRS/PEERS was not the source of the stolen information. Based on the distribution of those affected, we believe a St. Louis area entity providing services for the education community recently experienced an information security breach. However, the stolen information was used in an attempt to access the Web Member Services section of our website in an effort to make fraudulent account changes, which was immediately detected by PSRS/PEERS. 

Based on information discerned by retirement systems’ technical and member services staff, the population whose data was stolen also included individuals who are not PSRS/PEERS members. The data was also used to change some affected individuals' mailing addresses with the U.S. Postal Service. 

"These criminals used the stolen data in an attempt to steal retirement benefits from our members," said PSRS/PEERS Executive Director Steve Yoakum. "Our people and processes detected this attempt to access our members’ benefits and prevented any financial impact."   

Approximately 720 members, a very small number of PSRS/PEERS' nearly 260,000 members, were impacted. All were contacted immediately by PSRS/PEERS by phone and by mail, as were authorities in the St. Louis area, the FBI and U.S. Postal Service inspectors, all of whom are currently investigating the incident.

"We place great value on the security of our members' personal and financial information, and we are pleased and proud that the technology protocols and the processes we have in place to protect them worked so well," Yoakum said. "We have advised all impacted members to contact all their financial institutions to determine if any of those accounts may have been compromised, and we provided them information so they can have fraud alerts placed on their credit files."

While our security procedures were highly effective, PSRS/PEERS has proactively added another layer of security for Web Member Services, to help ensure any future attempts to fraudulently access member information are prevented.


Life Events

When life brings changes your way, it can also impact your PSRS/PEERS membership. Click below for more information.

A New Member

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Welcome! Create a Web Member Services account to stay informed about your membership.

Newly Married

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If you are recently married, it can impact your beneficiary designations.

A New Parent

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Birth or adoption of a child requires you to update your beneficiary designations.

Recently Divorced

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If you named your spouse as a beneficiary, divorce means you may need to update your beneficiary designations. Some divorced retirees may also have options for benefit increases, or "pop-ups."

Moving

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Keep your contact information up-to-date so we can communicate with you about your membership and ensure benefits are paid according to your wishes.

Ready to Retire

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Apply for service retirement online using Web Member Services, or using paper forms found on this website.

Leaving Your Job

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You have options when temporarily or permanently leaving covered employment.

A Working Retiree

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It is important to understand post-retirement work limits and how they may impact your benefit payments.

Benefits by County

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As of June 30, 2022, over 103,000 individuals received benefits from PSRS/PEERS. Total annual benefits paid were approximately $3.4 billion. Of this amount, approximately $3 billion, or 88%, was distributed among Missouri’s 114 counties, positively impacting the state’s economy.

PSRS/PEERS Funding

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PSRS/PEERS' funding comes from three sources, member contributions, employer contributions and investment earnings. Investment earnings are the primary source of funding for every dollar of PSRS/PEERS benefits paid.